Payment Options: For online purchases, we gladly accept Visa, MasterCard, Discover and AMEX
ETA and Shipping Time: Delivery time is based on: a) time required to process the order and b) time used by carrier to deliver the package.
Non-Delivered Orders: Should a package be refused or returned to us unopened, the customer shall be charged a restocking fee of 15% of the order amount and/ or pay shipping cost to re-ship the order.
Backorders and Substitutions: We strive for a 100% in stock inventory, but occasionally we may temporarily be out of an item. Backorders will be shipped as soon as the product becomes available.
Freight Damage: Every effort has been made to ensure that your order will arrive safely after it leaves us. Please check your shipment thoroughly upon receipt for any damage. Any visual carton damage or breakage observed must be noted on the delivery receipt as "Damaged Package(s)" before signing. Make all claims directly with the carrier. For freight truck deliveries, ask the driver for an "exception number" prior to his departure. We will make sure all damaged articles are replaced in an expedient manner. Failure to make a claim within 24 hours of receipt with carrier will result in denial of claim.
The Law: Laws regarding the sale of certain items in this catalog may vary from state to state. It is solely the responsibility of the purchaser to be aware of and to conform to your local and state laws. The person placing an order from this catalog warrants that he or she is a legal adult and is under no legal disabilities which would prohibit such a person from ordering, owning, or possessing these items under state, federal or local laws.
Catalog/Website Errors: We do our best to make sure that the photos, descriptions, and prices are correct, but…occasionally, despite our best efforts, we make mistakes. In the event that does happen, we reserve the right to charge the correct price, ship the correct item, or correct the mistake. We will immediately notify you if any such correction is necessary and we’ll sincerely apologize.